Home Bistro VS Trifecta Comparison

I get the Paleo meal and love it. So far everything has been as promised. I highly recommend this company.

I wanted to love this. I was using two food delivery services, and loved the idea of changing to one. Also, I follow a macro diet and I saw their averages for the different plans and they would work great. First I tried vegetarian. Let me also say none of these meals are listed in My Fitness Pal, so to log you have to enter each one manually. The order arrived on time and nicely packaged. The first couple I tried were ok and I could eat them. However, by number 3, I noticed there was a particular smell with each meal when I heated it up and it made it difficult to eat, even though the food tasted ok. By Monday (ate two a day all weekend) I decided I couldn't take it anymore and I wanted to try the Paleo plan. This is where I encountered my first issue. Even though I had just received my order Friday, I couldn't change for my next order because you need to change it a full week in advance. When I explained this was my first order and I just received it on Friday, I was told "many of their customers" skip weeks to get around this. How would a brand new customer like myself know what "many of their customers do?" Anyway, I suffered through another week of disgusting vegetarian meals. What interested me in changing to the Paleo meals was the macro breakdown. According to the website the Paleo meals averages look like this: 350 calories 32g Protein 23g Carbs 14g Fat This was perfect for me as I eat 120 protein, 120 carbs and 47 Fat. Then I received my first order and everything I had (10 meals) was closer to 540 calories per serving. The last several I've been reading are: P35, C14, F38 AND 6 out of 10 meals had 50g of FAT. An entire day in one meal - so the averages are WAY off. Ok, I'll just go back to what I was using before. How do I cancel? Then I was really annoyed because you have to CALL to cancel. That is the ONLY way. So I call (830 am CT) and I hear a message that simply says none of our reps are available, leave a message and we'll get back with you. Well when will they get back with me? Are they calling? Emailing? What are the hours? I can't just get random phones on my cell phone at work. That is a big no no here. So, I left a message then went to the website and found the chat box. (No one was there either, of course - and no it didn't list the hours either).

Sorry for anyone else who has had issues here but I think they're a great company. My wrist broke in June so I had a hard time cooking without burning myself or the house down so I decided to try them since I had a discount code. Did the Paleo meals and ordered 7 per week. Meals came on time as ordered and still relatively cool in the hot Texas summer for about 8 weeks. Tasted great and I liked the variety. Cancelling with them was easy though I did have to speak to someone in chat since they never confirmed my cancellation after I emailed them though they had cancelled it at that time. I highly recommend them and they make everything easy. Really responsive customer service, especially on their community Facebook page.

Not dishing on Trifecta here because I believe it is an awesome company and concept, however, tried 2 different diets for 4 weeks, got sick on both of them to the point that i was bent over the toilet... Really disappointing as I was really looking forward the meals