Green Chef meal kit delivery is always glad to welcome a new member of the family and sad to see one go, but if you decide at a certain point that you want to cancel your account, it is good to know that you can complete the cancellation process in a few easy steps, problem-free. Furthermore, if you just want to modify your subscription or skip a week or two of deliveries, this can be easily done as well. Here is how you can change, pause or end your subscription with Green Chef.
Changing Your Green Chef Meal Plan
Green Chef has a number of excellent meal plans and programs and we warmly recommend you give them all a try. If you want to change your plan, you need to:
- Log into your account using your credentials;
- Click the Your Plan button;
- Locate the banner of dates at the top of the page;
- Choose the date when you want to try out a different program;
- Choose the Order Something Else? option;
- Locate the desired program in the list under Order Something Else;
- Click the Get This button located in the top right-hand of the desired program;
- Click the Save Changes button to confirm your choice.
In order for the change of program to apply to your next shipment, you need to make changes before 11:59 pm ET 7 days before your next shipment is scheduled.
Skipping A Delivery
Skipping a delivery with Green Chef is easy and comes with no fees whatsoever – you are never charged for the deliveries you skip. To skip a delivery:
- Log into your account using your credentials;
- Click the Your Plan button;
- Choose the week you want to skip from the banner of dates at the top of the page;
- Select Edit Order;
- From the drop-down options, choose Skip Order;
- Wait for a pop-up window to appear;
- In the pop-up, choose Skip Order;
- You have successfully skipped a delivery.
Be sure to state your desire to skip in advance, no later than 11:59 pm ET 7 days before the shipment is scheduled.
Canceling Your Green Chef Subscription
Just like with changing your meal program and skipping a delivery, Green Chef allows you to cancel your subscription directly from your account. In order to cancel, you need to:
- Log into your account using your credentials;
- Go to the Account Info section of your account;
- Click the Cancel Subscription button;
- Follow the simple instructions provided;
- Wait for a confirmation email;
- If the confirmation email arrives within an hour, you have successfully canceled your subscription.
To avoid getting charged for your next scheduled shipment, be sure to cancel by 11:59 pm ET 7 days before the scheduled delivery date.
A Better Meal Delivery Service Experience
If you’re looking for a Meal Delivery Service that will not disappoint you, we recommend you check out Home Chef. With 200 million meals served, it’s probably the best company on the market. You can read our comprehensive review of Home Chef to learn more or just check out their site.
If you are canceling because Green Chef does not work for you but you are still in love with the meal kit concept, there are some great alternatives on the market. For our top recommendations, you can view our list of the best meal kit delivery services currently available.
Refund Policy
If you are not satisfied with your delivery for any reason whatsoever, you can get in touch with the Green Chef support staff within 7 days after you receive your delivery. The service can either replace the products you are not satisfied with at its own expense or you can receive a credit in the amount of the purchase price of the products. You can use the credit you receive when paying for your future orders.
Bottom Line
With Green Chef, you never have to receive any undesired shipments and you can easily modify your subscription to suit your changing schedule. You can switch between meal programs, skip a delivery or even cancel your subscription whenever you wish, directly from your account, in just a couple of clicks. If you are not satisfied with the products received, the service will make it right, so you never spend any money on food you do not love.